Terms and conditions

SEMPASI INTERNATIONAL SRL with headquarters in Bistrita, Str. Libertatii, No. 41-43b1, Bistrita, tax code RO33727472, email: contact@sempasi.com, bank account RO70INGB0000999905228824, opened at ING Bank,
Buyer/Client – natural person / legal entity or any legal entity that places an Order.
User - any natural person who is over 16 years of age or a legal entity registered on the Site, who, by completing the Account creation process, has agreed to the site-specific clauses in the General Terms and Conditions section.
Nickname – pseudonym by which a certain User/Client/Buyer can add Content to the Site. The nickname is associated with the information on the Site of the User/Client/Buyer under the name "Username".
Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Client/Buyer and the Buyer's history on the Site (Orders, tax invoices, Goods guarantees, etc.). The user is responsible and will ensure that all the information entered when creating the Account is correct, complete and up-to-date.
Favorites - section of the Account that allows the Buyer/User to create Lists of Goods and Services that he/she wants to follow with a view to a possible purchase using the service offered by the Seller to track the Goods and Services by receiving Commercial Communications from his part.
List – the Favorites section where the Buyer/User can add Goods or Services that they want to follow for a possible purchase and which, subsequently, they can delete or add to the shopping cart ("My Cart").
Lists can be:
Public: any Customer/Buyer/User can view the Buyer's/User's List if he has shared it on social networks (Facebook, Twitter and Google+) or if he accesses the Buyer's/User's public profile on the Site. The lists are public, and the Buyer/User has the possibility to set them as private at any time, directly from his Account, the Favorites section;
Private: they can only be viewed by the Account holder. The Buyer/User has the possibility to set them as public at any time, directly from their Account, the Favorites section.
My basket - section of the Account that allows the Buyer/User to add Goods or Services that he wishes to purchase at the time of addition or at a later time; if the Goods or Services are not purchased at the time of addition by making the Order, the Buyer/User will benefit from the service offered by the Seller for tracking the Goods and Services by receiving Commercial Communications from him.
Website – the domains www.sempasi.com and all domains and subdomains belonging to SEMPASI INTERNATIONAL S.R.L.
Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
Campaign – the act of exhibiting for commercial purposes, a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract - represents the remote contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
a) all information on the Site that can be visited, viewed or otherwise accessed by using an electronic device;
b) the content of any e-mail sent to the Buyers by the Seller by electronic means and/or any other means of communication available;
c) any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
d) information related to the Goods and/or Services and/or the rates applied by the Seller in a certain period;
e) data related to the Seller, or other privileged data of him.
Review – an evaluation written by the owner or beneficiary of a product or service, evaluation written on the basis of personal experience and his ability to make qualitative comments and to say whether or not the product or service complies with the specifications mentioned by the manufacturer.
Rating – way of expressing the degree of satisfaction of a User/Client/Buyer with a product. The rating is expressed in the form of stars, each product can receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User/Client/Buyer on a product or service.
Comment – assessment or observation with a critical purpose, on the side of a Review or another comment.
Question – the form of addressing other Users/Clients/Buyers in order to obtain information about the products or services from the respective page.
Answer – written information that is sent to the User/Client/Buyer who asked a Question on the Site, on the page of a specific product. The answer is an explanation provided by a User/Client/Buyer to another User/Client/Buyer in a discussion.
Document – these Terms and Conditions.
Newsletter – means of periodic, exclusively electronic information, respectively electronic mail (e-mail, SMS) on the Goods and Services and/or the promotions carried out by the Seller in a certain period, without any commitment from the Seller with reference to the information contained in this.
Transaction - the collection or reimbursement of an amount resulting from the sale of a Good and/or Service by SEMPASI INTERNATIONAL SRL, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the method of delivery.
Green stamp tax - the amount expressed in lei, paid by the Seller to the company authorized to take over the operations of collection, transport and recovery/recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications – all specifications and/or descriptions of the Goods and Services as specified in their description.
1-click payment – the payment service provided by the payment processor integrated in the Site, made available to Customers, Users and/or Buyers through the Site in order to make an online card payment.
Token – unique encrypted number associated with the Buyer's payment card after making an online payment, after activating the PaybyClick service and which can be used by the Buyer to authorize Transactions through the PaybyClick service.
2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
2.2. The notification received by the Buyer, after placing the Order, has an informative role and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If it changes the quantity of Goods and/or Services in the Order, it will notify the Buyer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
2.4. The contract is considered concluded between the Seller and the Buyer at the moment the Buyer receives from the Seller, via e-mail and/or SMS, the notification of dispatch of the Order.
2.5. For Orders to be delivered to SEMPASI INTERNATIONAL SRL headquarters and delivery points, the prices and reservations of the Goods and/or Services are valid 72 (seventy-two) hours after the Buyer registers the Order.
2.6. The document and information made available by the Seller on the Site will form the basis of the Contract, in addition to which the warranty certificate issued by the Seller or one of its suppliers for the purchased Goods.
3.1. Access to place an Order is allowed to any Customer/Buyer. For justified reasons SEMPASI INTERNATIONAL S.R.L. reserves the right to restrict the access of the Client/Buyer in order to place an Order and/or to some of the accepted payment methods, if it considers that based on the behavior or activity of the Client/Buyer on the Site, his actions could harm any kind SEMPASI INTERNATIONAL S.R.L.. In any of these cases, the Client/Buyer can contact SEMPASI INTERNATIONAL SRL, to be informed about the reasons that led to the application of the aforementioned measures.
3.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to provide justifications for it.
3.3 In case of an unusually high volume of traffic coming from an internet network, SEMPASI INTERNATIONAL S.R.L. reserves the right to ask Clients/Buyers to manually enter captcha validation codes, in order to protect the information on the Site.
3.4. SEMPASI INTERNATIONAL S.R.L. may publish on the Site information about Goods and/or Services and/or promotions practiced by it or by any other third party with whom SEMPASI INTERNATIONAL S.R.L. has concluded partnership contracts, within a certain period of time and within the limit of available stock.
3.5. All prices related to the Goods and/or Services presented on the Site are expressed in lei or euros and include VAT.
3.6. Under the conditions provided by law, the price of electronic goods displayed on the Site includes the green stamp tax. If the User/Buyer requests details regarding the exact amount added to the price of the Good, he/she will contact the Customer Relations Department of SEMPASI INTERNATIONAL S.R.L.
3.7. In the case of online payments, the Seller is not/cannot be held responsible for any other additional costs borne by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, in the event that the issuing currency of his differs from Leo. The Buyer is solely responsible for this action.
3.8 All information used to describe the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations, etc.) do not represent a contractual obligation on the part of the Seller, they are used exclusively for presentation purposes.
3.9. After 14 (fourteen) days from the purchase of a Good or Service, the Buyer will be asked to write a Review related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to the information of other possible Users/Clients/Buyers on the Site and is actively involved in the development of new Services and in detailing the characteristics of the Goods as completely as possible.
The Seller may assign and/or subcontract a third party for Services related to the fulfillment of the Order, with the Buyer's information, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.
5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of SEMPASI INTERNATIONAL S.R.L., its all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved.
5.2. The Customer/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the one originally intended by SEMPASI INTERNATIONAL S.R.L., include any Content outside the Site, the removal of signs signifying the copyright of SEMPASI INTERNATIONAL S.R.L. on the Content as well as participating in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of SEMPASI INTERNATIONAL S.R.L..
5.3. Any Content to which the Client/Buyer has and/or obtains access by any means, is covered by the Document, if the Content is not accompanied by a specific and valid user agreement concluded between SEMPASI INTERNATIONAL S.R.L. and this, and without any implied or express guarantee from SEMPASI INTERNATIONAL S.R.L. with reference to that Content.
5.4. The Client/Buyer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
5.5. If SEMPASI INTERNATIONAL S.R.L. grants the Client/Buyer the right to use, in the form described in a separate user agreement, certain content, to which the Client/Buyer has or obtains access following this agreement, this right extends only to that or those contents defined in the agreement , only during the existence of it or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of SEMPASI INTERNATIONAL S.R.L. for the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is harmed in any way by this content, during or after the expiration of the user agreement.
5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of SEMPASI INTERNATIONAL S.R.L. and/or of the employee/employee of SEMPASI INTERNATIONAL S.R.L. who mediated the transfer of Content, if it existed, in relation to that content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or by the accompanying user agreement, if any, is prohibited.
6.1. The Client/Buyer can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, then completing the Order by making payment through one of the expressly indicated methods. Once added to the shopping cart, a Good and/or a Service is available for purchase as long as there is stock available for it. Adding a Good/Service to the shopping cart, without completing the Order, does not result in the registration of an order, implicitly neither does the automatic reservation of the Good/Service. .
6.2. By completing the Order, the Buyer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true on the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller can contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other in the following cases:
6.4.1. non-acceptance by the issuing bank of the Buyer's card, of the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor approved by SEMPASI INTERNATIONAL S.R.L., in the case of online payment;
6.4.3. the data provided by the Client/Buyer on the Site are incomplete and/or incorrect;
6.5. The buyer, natural person or group of natural persons constituted in associations, as defined in art. 2 point 2 of Government Ordinance no. 21/1992 on consumer protection, republished, with subsequent amendments and additions, has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than delivery.
Thus, according to GEO no. 34/2014, the period for returning a Good or giving up a Service expires within 14 days from:
a) the day the Buyer takes physical possession of the last Good - if the Buyer orders multiple products in a single order that will be delivered separately
b) the day on which the Buyer takes physical possession of the last Good or the last part - in the case of the delivery of a product that consists of several lots or parts,
6.6. If the Buyer decides to withdraw from the Contract, he will be able to send an online request to contact@sempasi.com
6.7. If the Customer/Buyer requests withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. If the Order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Buyer informs the Seller of his decision to withdraw from the Contract. The amount will be returned as follows:
6.7.1. for Orders paid by online card - by refund to the account from which the payment was made;
6.7.2. for Orders paid with Op/reimbursement/iTransfer/ Bank Card - by bank transfer;
6.8. The Seller will postpone the refund of the amount until he receives the Goods sold or until he receives proof that they have been shipped, if he has not offered to recover the Goods himself (the latest date will be taken).
6.9. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client/Buyer of this fact and will return to the Buyer's account the equivalent value of the Good and/or Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
7.1. The following are excluded from the right of withdrawal from the Contract:
7.1.1. service contracts, after the full performance of the services, if the performance has begun with the express prior consent of the Buyer and after he has confirmed that he has become aware of the fact that he will lose his right of withdrawal after the full performance of the Contract by the Seller; 8
7.1.2. the provision of Goods and/or services whose price depends on fluctuations on the financial market that the Seller cannot control and that may occur during the withdrawal period;
7.1.3. the supply of Goods made according to the specifications presented by the Buyer or clearly customized;
7.1.4. supply of Goods that are likely to deteriorate or expire quickly;
7.1.5. the supply of sealed Goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the Buyer;
7.1.6. the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;
7.1.7. contracts in which the Buyer has specifically requested the Seller to move to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides services other than those expressly requested by the Buyer or provides Goods other than the spare parts indispensable for the execution of maintenance or repair work, the right of withdrawal applies to those additional Services or Goods ;
7.1.8. providing sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;
7.1.9. the supply of newspapers, periodicals and magazines, except for subscription contracts for the supply of such publications;
7.1.10. the provision of digital content that is not delivered on a physical medium, if the provision has begun with the express prior consent of the Buyer and after he has confirmed that he has become aware of the fact that he will lose his right of withdrawal.
8.1. SEMPASI INTERNATIONAL S.R.L. will maintain the confidentiality of any information you provide. The disclosure of the information provided will only be possible under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other way of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.
8.3. By submitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in its own interest, this information, ideas, concepts, know-how or techniques that you have sent to us through the Site. SEMPASI INTERNATIONAL S.R.L. will not be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide for other specifications in this regard.
8.4. By registering in the database of SEMPASI INTERNATIONAL S.R.L., the Client/Buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of SEMPASI INTERNATIONAL S.R.L.: marketing service providers, other service providers in to see the fulfillment of the object of the Contract concluded between the Buyer and the Seller, as well as by state and government agencies, when the specific legislation provides for this; as well as other companies with which SEMPASI INTERNATIONAL S.R.L. can develop joint bidding programs on the market of Goods and/or Services, etc.
9.1. SEMPASI INTERNATIONAL S.R.L. newsletters are transmitted through the specialized partners approved by SEMPASI INTERNATIONAL S.R.L.. Thus, the confidentiality and security of the information are ensured.
9.2. When the Client accesses the Site, he has the opportunity to express his agreement regarding the receipt of Newsletters.
The Customer can change his option regarding the agreement issued to the Seller at any time:
9.2.1. by contacting SEMPASI INTERNATIONAL S.R.L. In this regard.
9.2.2. by changing the settings in the Customer Account in the "My Subscriptions" section.
9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
9.3. Renunciation of receiving Newsletters does not imply renunciation of the acceptance given for this Document.
9.4. By adding Goods or Services in the Account section:
"My basket", the Seller will send the Buyer/User Commercial Communications regarding:
- when changing the price of Goods or Services added in the "My basket" section,
- for recommendations of Goods or Services similar to those added in the "My basket" section,
- to the existence of the Goods or Services in the "My basket" section, and
- stock availability of Goods or Services added in the "My basket" section.
"Favorites", the Seller will send the Buyer/User Commercial Communications regarding:
- when changing the price of Goods or Services added in the "Favorites" section,
- to recommendations of Goods or Services similar to those added in the "Favorites" section, and
- stock availability or Goods Services added in the "Favorites" section.
9.5. Following the purchase of a Good or Service, the Seller will send the Buyer/User Commercial Communications regarding:
- suggestions of Goods or Services recommended to be used together with the purchased Good or Service.
9.6. The Client/User can unsubscribe, at any time, from the Commercial Communications mentioned in point 9.5. above by accessing the unsubscribe link displayed in the commercial messages received from SEMPASI INTERNATIONAL S.R.L. or by contacting SEMPASI INTERNATIONAL SRL in this regard.
9.7. Also, to improve the offer of Goods and Services and the buying experience, we will use your data to carry out market research and opinion polls. The information obtained from these market researches and opinion polls will not be used for advertising purposes, but only for those mentioned above. Your answers to market research and opinion polls will not be associated with your identity and will not be transmitted to third parties or published. You can object to the use of data for market research and opinion polling purposes at any time, by accessing the unsubscribe link displayed in the message or by contacting SEMPASI INTERNATIONAL S.R.L.
10.1. The price, payment method and payment term are specified in the Order. The Seller will issue to the Customer an invoice for the Products and Services delivered, the Customer's obligation being to provide all the information necessary to issue the invoice according to the legislation in force.
Prices expressed in foreign currency are paid in lei at the exchange rate communicated by the BNR for the day of payment.
10.2. The Seller will send the Buyer the invoice related to the Order containing Goods and/or Services sold by SEMPASI INTERNATIONAL S.R.L. as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or by electronic mail, to the e-mail address mentioned by the Buyer in his Account
10.3. For a correct communication of the invoice related to the Order, the Buyer has the obligation to update his Account data as often as necessary and to access the information and documents related to each Order, existing in the Account.
10.4. If the invoice is not sent to you in electronic format in more than 48 (forty-eight) hours, please notify us of this matter at the email address: contact@sempasi.com.
10.5. The payment card data of the User/Buyer will not be accessible to SEMPASI INTERNATIONAL S.R.L., nor will they be stored by SEMPASI INTERNATIONAL S.R.L.
10.6. In certain cases, to maintain the security of the Transactions, when registering the Order, the Buyer will be asked to authorize the payment by re-entering the password related to the Account or using the fingerprint in the case of mobile terminals that have this facility.
10.7. For transaction security reasons, the User/Buyer is advised not to stay logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the account access password is not allowed and it is recommended to use a password with a strong security character (eg: to contain at least eight characters, including uppercase letters, lowercase letters, numbers and special characters).
11.1. The Seller undertakes to deliver the Goods by courier to the Buyer.
DPD Romania is our partner for domestic and international deliveries, being part of the DPDgroup international network - European leader in road couriers.
Now also available the option of delivery to the network of DPD Collect Offices and Vending Machines - see the map here
11.2. The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents. 12. GUARANTEES
12.1. All Goods sold by SEMPASI INTERNATIONAL S.R.L. with the exceptions provided for in art. 7 benefits from warranty conditions in accordance with the legislation in force.
12.2. In the case of Goods sold and delivered by SEMPASI INTERNATIONAL S.R.L., the warranty certificates are issued directly by the manufacturer/importer.
Ownership of the Goods will be transferred upon delivery, after payment has been made by the Buyer to the address indicated in the Order (understood by delivery – the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made by the Seller's staff) .
14.1. The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.
14.2. By creating the Account and/or using the Content and/or placing the Orders, the Client / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site.
14.3. The Seller reserves the right to periodically update and modify the Terms and Conditions of the Site to reflect any changes in the manner and conditions of operation of the Site or any changes in legal requirements. The document is opposable to Clients / Users / Buyers from the moment it is displayed on the Site. In case of any such modification, we will display the modified version of the Document on the Site, which is why we ask you to periodically check the content of this Document.
15.1. Writing Reviews, Comments, Questions and Answers can be done, by Users/Clients/Buyers, in the "Questions and answers of clients" and "Reviews" sections. Written information can be both positive and negative, and will refer to the features and how to use a product or service.
15.2. At the time of registering a particular Review/Comment/Question/Answer on the Site, Users/Clients/Buyers grant the Seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User/Client/Buyer, when registering a Review/Comment/Question/Answer in the mentioned sections, undertakes to comply with the following rules:
a) to refer only to the characteristics and/or the way of using a certain product or service, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the Order is carried out;
b) to use only the Romanian language. Words or expressions which, although not considered Romanian, are widely used in all environments related to the respective field are also allowed (eg: mouse, notebook, plug and play);
c) use appropriate, non-offensive language, without terms that may offend or affect any other User/Client/Buyer;
d) to ensure the correct framing of the content entered on the Site as follows: any Question will be entered in the "Questions and answers from customers" section, and any Review will be entered in the "Reviews" section;
e) to ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
f) to use this facility only to communicate or obtain additional details about a specific product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
g) not to provide or request, in any way and to any extent, personal data (contact details, information about the delivery or home address, telephone numbers, email addresses, name and/or surname, etc.) or any other information that may determine the disclosure of this personal data;
h) not to enter information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
i) not to attempt to defraud the services made available by the Seller or to enter Reviews/Comments/Questions/Answers that contain advertising materials;
j) not to use the Review/Comment/Question/Answer as a means of communication with the Seller, in this sense the contact details of the Seller listed on the Site will be used.
15.4. In addition to a realistic critical evaluation, when registering a Review, the User/Client/Buyer will also add a relevant Rating for the related product or service. Reviews, together with their corresponding Ratings, will influence the overall Rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase in the General Rating, and a Review accompanied by a low Rating leads to a decrease in the General Rating.
Users/Clients/Buyers who write Reviews to which they attach photo or video files will comply with the following rules:
a) the uploaded files will contain images and/or videos that refer to the product or service for which the Review is written, ensuring that the uploaded files respect copyright;
b) the uploaded files will not contain violence, adult content, licentious language or other content that offends a person/group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual or political orientation;
c) the uploaded files will not contain information related to other people;
d) the uploaded files will not contain urls or watermarks to sites that carry out the same commercial activity as the Seller.
15.5. When a Review/Comment/Question or Answer is entered, the content is carefully examined by the Seller to determine whether it violates the Site Terms and Conditions, from a strictly subjective perspective. The texts, photos or videos entered are published on the Site only after their review by the Seller.
15.6. If the Seller finds that the Terms and Conditions have been violated repeatedly, it reserves the right to suspend the possibility of the User/Customer/Buyer to post Reviews/Comments/Questions or Answers in the "Customer Questions and Answers" and " Reviews".
For notifications or complaints related to the purchased Good and/or Service, the Buyers have at their disposal the notification form on the SEMPASI INTERNATIONAL S.R.L. Website. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
16.1. Your trust in our services and staff is one of our main concerns. In this sense, in order to provide you with the best possible experience, we focus on continuous improvement in all our work.
SEMPASI INTERNATIONAL S.R.L. knows the importance of your personal data and is committed to protecting its privacy and security. That is why it is important for us to provide you in an integrated manner with the information related to the processing of your personal data, within the framework of these Terms and Conditions.
SEMPASI INTERNATIONAL S.R.L. with headquarters in Bucharest, str Sergent Condurache Gheorghe, no. 40, sector 4, tax code RO 27805886, email: contact@sempasi.com,
respects the confidentiality of all customers and the confidentiality of all visitors to our websites and will treat/process personal data with great care, in technical and organizational conditions of adequate security.
SEMPASI INTERNATIONAL S.R.L. processes the personal data received directly from you, as data subjects, or indirectly during the performance of commercial/contractual relations and/or participation in fairs/events organized by SEMPASI INTERNATIONAL S.R.L. and/or on the premises of SEMPASI INTERNATIONAL S.R.L..
Personal data are collected either only with your agreement/acceptance, if they are offered knowingly, voluntarily, on your own initiative, or at the request of SEMPASI INTERNATIONAL S.R.L., for example through one of the online forms used, respectively the online contact, the order form for online services, etc., by subscribing to newsletters (of course, only after you have opted to receive these newsletters), participating in raffles and contests, by completing the data in the account registration form on a SEMPASI INTERNATIONAL S.R.L. website. And so on
The use of this website but also of other SEMPASI INTERNATIONAL S.R.L. websites. by you is subject to the present provisions and the General Conditions of SEMPASI INTERNATIONAL S.R.L..
If you do not agree with any of the terms of these terms and conditions do not use any of our websites or provide us with your personal data. Certain services may be conditioned on the provision of your personal data.
SEMPASI INTERNATIONAL S.R.L. will not process your personal data except to the extent that this step is necessary to fulfill the purposes mentioned below, in compliance with legal data security and confidentiality measures.
16.2. What personal data does SEMPASI INTERNATIONAL S.R.L. process?
The processing of personal data is any operation or set of operations, which is carried out on your personal data, by automatic or non-automatic means, such as: collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation , use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, blocking, deletion, destruction, archiving.
To access the websites of SEMPASI INTERNATIONAL S.R.L., there is no need to provide us with any personal data.
In order to carry out the duties established by law and carry out the current activity, including the performance of the contractual activity, as well as in order to apply the legal provisions, including those regarding the protection of natural persons with regard to the processing of personal data and the free movement of this data (domestic legislation and community-EU law), SEMPASI INTERNATIONAL S.R.L. may request certain personal data.
In this sense, SEMPASI INTERNATIONAL S.R.L. will process, among others, the following personal data: name and surname, telephone/fax, home address/residence, e-mail, IP address, no. bank card, card expiry date, CVV2/CVC2 code, etc.
16.3. Who are the persons concerned?
The persons (targets) whose data can be processed by SEMPASI INTERNATIONAL S.R.L., exclusively for the purposes mentioned below are:
- Individual customers of SEMPASI INTERNATIONAL S.R.L. (current, former or potential), visitors, general public, their legal or conventional representatives/proxies;
- Business representatives/proxies/contact persons (business/contractual partners, exhibitors, co-exhibitors, organizers, co-organizers, suppliers, service providers, tenants, etc. - current, former or potential) and institutions/authorities public.
16.4. The consequences of refusing to provide personal data
You, as the data subject, are obliged to provide complete, up-to-date and correct data.
In order to be able to provide you with certain services specific to the activity of SEMPASI INTERNATIONAL S.R.L., the personal data necessary for the provision of those services will be requested, and the refusal to provide such data may determine the impossibility of providing SEMPASI INTERNATIONAL S.R.L. services.
When you purchase a service provided by SEMPASI INTERNATIONAL S.R.L., as well as when you participate in fairs/events/exhibitions organized by SEMPASI INTERNATIONAL S.R.L., we will collect personal data in connection with the provision of those services. At the same time, as a visitor to the SEMPASI INTERNATIONAL S.R.L. building. , we will collect personal data (image, data processed through video surveillance systems, etc.) in order to fulfill legal obligations and carry out the current activity (legitimate interest).
16.5. By reading these provisions, and/or signing any document through which personal data is provided to SEMPASI INTERNATIONAL S.R.L., or by providing personal data in order to access the services of SEMPASI INTERNATIONAL S.R.L. or participating/buying tickets/paying the fee for participating in the events organized by SEMPASI INTERNATIONAL S.R.L. and or on the premises of SEMPASI INTERNATIONAL S.R.L., the persons concerned are informed and/or expressly express their consent (give their consent) regarding the processing of personal data in accordance with the legal provisions regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (domestic legislation and Community-EU law).
If data processing is no longer necessary to provide a service, to fulfill a legal obligation, nor is it justified by a legitimate interest of SEMPASI INTERNATIONAL S.R.L. the persons concerned may refuse such processing or may withdraw their previously given consent, the refusal having effects for the future. For example, Data Subjects can withdraw their consent for data processing for direct marketing purposes, at any time and without having to indicate a reason. After the resolution of the consent withdrawal request, the data subject will no longer receive commercial information regarding the events/fairs/services offered by SEMPASI INTERNATIONAL S.R.L..
16.6. What are the purposes of collecting personal data?
- Fulfilling the legal duties of SEMPASI INTERNATIONAL S.R.L.;
- Organization of fairs, exhibitions, salons and other specialized events/events;
- Running the commercial/contractual activity of SEMPASI INTERNATIONAL S.R.L.;
- Invoicing and collecting the value of the services offered by SEMPASI INTERNATIONAL S.R.L.;
- Marketing, promotion, advertising, advertising, contests, advertising lotteries, including the transmission of general or personalized commercial offers; development and improvement of services;
- Operational management;
- Management of relations with customers; commercial communication with customers/suppliers through any means of communication;
- Fulfillment of incidental legal obligations;
- Communication with public or public interest bodies/authorities/institutions;
- Audit and control/supervision activities;
- Archiving, statistical purposes;
- Debt collection/Recovery of outstanding debts;
- Settlement of disputes and litigation, enforcement of court, arbitration decisions, court orders, etc.
SEMPASI INTERNATIONAL S.R.L. will consider all information collected from you as confidential and will not share it with third parties (with the exception of organizers/co-organizers of events organized by SEMPASI INTERNATIONAL S.R.L. and or on the premises of SEMPASI INTERNATIONAL S.R.L. and/or business partners, as is this situation described below) without your express and prior consent.
16.7. Who are the recipients of your personal data?
The recipients of the data may even be the persons (targets) who provided the personal data, as follows:
- Individual customers of SEMPASI INTERNATIONAL S.R.L. (current, former or potential), visitors, the general public, their representatives/proxies, legal or conventional (for the purpose of carrying out commercial/contractual relations);
- Exhibitors, co-exhibitors, organizers, co-organizers, tenants, suppliers, providers and other legal entities-business/contractual partners of SEMPASI INTERNATIONAL S.R.L., public authorities/institutions;
The recipients (other than the data subjects) can be:
- Central and local public authorities, judicial authorities, police, prosecutor's office (within the limits of legal provisions and/or as a result of expressly formulated requests), banking companies, bailiffs, insurance and reinsurance companies, market research organizations (statistical purpose ) etc.
The confidentiality of personal data will be ensured by SEMPASI INTERNATIONAL S.R.L. and will not be provided to other third parties other than those mentioned in this document.
16.8. Processing of personal data for promotional purposes (marketing)
The personal data provided by the persons concerned (such as: name and surname, e-mail address, fax no., mobile/landline no.) may be processed by SEMPASI INTERNATIONAL S.R.L. respecting their rights, in particular the right to information and opposition, for the following purposes: marketing (including direct marketing), contests, advertising lotteries, carrying out commercial communications for SEMPASI INTERNATIONAL S.R.L. services, including those developed together with a SEMPASI INTERNATIONAL S.R.L. partner. through any means of communication, including through electronic communication services. The personal data provided by the data subjects may be used for promotional purposes (marketing) and for the products or services of other partners of SEMPASI INTERNATIONAL S.R.L., respecting the rights of the data subjects.
If SEMPASI INTERNATIONAL S.R.L. intends to use your data for direct marketing purposes, (after the data subjects have opted for this) the data subjects will be informed in advance. The persons concerned can exercise their right to prevent such processing by selecting the appropriate boxes from the forms/documents used to collect personal data.
Regardless of the situation, if you want your personal data to stop being processed by SEMPASI INTERNATIONAL S.R.L., you can expressly ask us to stop any data processing on our part. At the same time, when you want to stop receiving newsletters or informative materials from SEMPASI INTERNATIONAL S.R.L., you can unsubscribe using the "Unsubscribe" or "Unsubscribe" button.
16.9. In the relationship with SEMPASI INTERNATIONAL S.R.L., you benefit according to the applicable legal provisions of the following rights: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to opposition and the automated individual decision-making process.
16.10. Duration of personal data processing
In order to achieve the mentioned purpose, SEMPASI INTERNATIONAL S.R.L. will process personal data during the entire period of activity of SEMPASI INTERNATIONAL S.R.L., until the moment the data subject, or the legal representative, manifests the right of opposition/deletion (except for the situation where SEMPASI INTERNATIONAL S.R.L. processes the data based on a legal obligation or justifies a legitimate interest). After the end of the personal data processing operations, for the purpose for which they were collected, if the data subject or his legal representative does not express the right of opposition/deletion, according to the law, these data will be archived by SEMPASI INTERNATIONAL S.R.L. for the period of time provided for in the internal procedures of SEMPASI INTERNATIONAL S.R.L. and/or will be destroyed.
16.11. What security measures are used to protect your data?
In order to achieve the mentioned purpose, SEMPASI INTERNATIONAL S.R.L. will process the personal data for the entire period of performance of the duties, until the moment when the data subject, or the legal representative, manifests the right of opposition/deletion (unless SEMPASI INTERNATIONAL S.R.L. processes the data based on a legal obligation or justify a legitimate interest). After the end of the personal data processing operations, for the purpose for which they were collected, if the data subject or his/her legal representative does not express the right of opposition/deletion, according to the law, these data will be archived by SEMPASI INTERNATIONAL S.R.L. for the period of time provided for in the internal procedures of SEMPASI INTERNATIONAL S.R.L. and/or will be destroyed.
To avoid unauthorized use of personal data, as well as possible abuses, we use security methods and technologies, together with appropriate policies and work procedures, to protect the personal data collected.
Complete security of data transmitted over the Internet can never be guaranteed. While SEMPASI INTERNATIONAL S.R.L. makes every effort to protect personal data, the security of data transmitted to SEMPASI INTERNATIONAL S.R.L. websites cannot be absolutely guaranteed. Any data transmission is done at the risk of the persons concerned. Once personal data is received, SEMPASI INTERNATIONAL S.R.L. uses strict security procedures and measures against unauthorized, illegal use, destruction, accidental loss or disclosure of personal data.
Bank data security.
In the case of card payments (example: online ticket purchase), sales are made through online payment solutions offered by authorized third parties in the relationship with SEMPASI INTERNATIONAL S.R.L.. In order to eliminate the risk of personal data coming into possession and being used abusively/illegally by unauthorized persons, authorized third parties in the relationship with SEMPASI INTERNATIONAL S.R.L. guarantees the legality and security of personal data (card number, expiration date, etc.) and of the IT systems used.
16.12. The conditions of personal data transfers outside the EU and the European Economic Area
Data transfers outside the EU and the European Economic Area can only be made under the conditions provided by the specific national and EU legislation regarding the protection of natural persons with regard to the processing of personal data and regarding their free movement.
16.13. What are your rights?
By reading this document, the Data Subjects have been informed about the rights they benefit from, according to the applicable legal provisions, namely: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to opposition and the automated individual process. At the same time, when the processing is carried out based on consent, the persons concerned have the right to withdraw their consent at any time in writing, addressed to SEMPASI INTERNATIONAL S.R.L., under the applicable legislation, without affecting the legality of the processing carried out on the basis of consent before the withdrawal this one.
Also, the data subjects have the right to object at any time, free of charge and without any justification, to the processing of personal data for direct marketing purposes, using, if necessary, the unsubscribe function included in the marketing materials.
For the other purposes, the data subjects have the right to oppose, at any time, free of charge, that the personal data they provide to SEMPASI INTERNATIONAL S.R.L. to be the subject of a processing, with the mention of the data and the intended purpose, only for well-founded and legitimate reasons, related to its particular situation, except in cases where SEMPASI INTERNATIONAL S.R.L. proves that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the data subject or that the purpose is to ascertain, exercise or defend a right in court. In case of unjustified opposition, SEMPASI INTERNATIONAL S.R.L. is entitled to further process the data in question.
By reading this document, the data subjects have become aware and understand that the personal data provided to SEMPASI INTERNATIONAL S.R.L. constitute determining elements for accessing the services offered by SEMPASI INTERNATIONAL S.R.L. and/or running the commercial/contractual activity.
In the event that the persons concerned, directly or through a representative, exercise their rights mentioned above, in a manifestly unfounded, unjustified or excessive manner, especially due to their repetitive nature, SEMPASI INTERNATIONAL S.R.L. may be:
- either charge a reasonable fee taking into account the administrative costs for providing the information or communication or for taking the requested measures;
- or refuse to comply with the request.
Also, if the persons concerned, directly or through a representative, exercise their right of opposition in a manifestly unfounded, unjustified or excessive manner, especially due to their repetitive nature, SEMPASI INTERNATIONAL S.R.L. is entitled to consider the Contract concluded with the Client SEMPASI INTERNATIONAL S.R.L. legally terminated, without any other formality or intervention of the courts, except for a prior notification.
To exercise these rights, you can contact the data protection officer of SEMPASI INTERNATIONAL S.R.L. with a written, dated and signed request to the e-mail address: contact@sempasi.com.
A legible copy of the identity document of the signatory will be attached to the application.
Also, the persons concerned are granted the right to file a complaint with a supervisory authority and to file a judicial appeal.
16.14. These provisions may undergo occasional changes/updates. We recommend that you check every time you use the websites of SEMPASI INTERNATIONAL S.R.L. these provisions, to be always informed about them. By accessing the websites of SEMPASI INTERNATIONAL S.R.L. or using the services of SEMPASI INTERNATIONAL S.R.L. through the mentioned websites, after the changes, the new provisions will be considered accepted.
17.1. Cookies policy
This policy refers to cookies and web pages operated by S.C. SEMPASI INTERNATIONAL S.R.L.
17.2. What are Cookies?
The cookie is a small file, consisting of letters and numbers, which will be stored on the computer, mobile terminal or other equipment of a user from which the Internet is accessed. The cookie is installed through the request issued by a web server to a browser (eg: Internet Explorer, Chrome) and is completely "passive" (does not contain software programs, viruses or spyware and cannot access the information on the user's hard drive) .
17.3. What are Cookies used for?
These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support SEMPASI INTERNATIONAL S.R.L.'s efforts to offer comfortable services to users: eg: - online privacy preferences, the shopping cart or relevant advertising. They are also used in the preparation of aggregate anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user's personal identification.
17.4. What cookies do we use?
We use two types of Cookies: per session and fixed. The latter are temporary files that remain in the user's terminal until the end of the session or the closing of the application (web browser). The fixed files remain on the user's terminal for a period in the Cookie parameters or until they are manually deleted by the user.
17.5. How are cookies used by this site?
A visit to this website may place cookies for the purposes of:
Website performance cookies
Visitor analysis cookies
Cookies for geotargetting
Registration cookies
Cookies for advertising
Advertising provider cookies
17.6. Do cookies contain personal data?
Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users. The personal data collected through the use of Cookies can only be collected to facilitate certain functionalities for the user. Such data are encrypted in a way that makes it impossible for unauthorized persons to access them.
17.7. Deleting Cookies
In general, an application used to access web pages allows cookies to be saved on the terminal by default. These settings can be changed so that the automatic administration of Cookies is blocked by the web browser or the user is informed every time Cookies are sent to his terminal. Detailed information about the possibilities and ways of managing Cookies can be found in the settings area of the application (web browser). Limiting the use of Cookies may affect certain functionalities of the web page.
17.8. Why are cookies important to the Internet?
Cookies represent the central point of the efficient functioning of the Internet, helping to generate a friendly browsing experience adapted to the preferences and interests of each user. Rejecting or disabling cookies may make some sites unusable.
Rejecting or deactivating cookies does not mean that you will no longer receive online advertising - but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior.
Examples of important uses of cookies (which do not require the authentication of a user through an account):
Content and services adapted to user preferences - categories of products and services.
Offers adapted to the interests of users - retention of passwords.
Retention of child protection filters regarding Internet content (family mode options, safe search functions).
Limiting the frequency of advertising broadcasts – limiting the number of times an advertisement is displayed for a certain user on a site.
Providing more relevant advertising to the user.
Measurement, optimization and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (eg through search engines, directly, from other websites etc). The websites carry out these analyzes of their use in order to improve the sites for the benefit of the users.
17.9. Security and privacy issues
Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code, so they cannot be executed or auto-run. Consequently, they cannot be duplicated or replicated on other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses.
Cookies can still be used for negative purposes. Because they store information about the preferences and browsing history of users, both on a specific site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and constantly mark cookies to be deleted during anti-virus/anti-spyware deletion/scanning procedures.
In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a certain site.
Other security aspects related to cookies:
Since identity protection is very valuable and represents the right of every internet user, it is advisable to know what possible problems cookies can create. Because through them, information is constantly transmitted in both directions between the browser and the website, if an attacker or unauthorized person intervenes during data transmission, the information contained in the cookie can be intercepted.
Although very rare, this can happen if the browser connects to the server using an unencrypted network (ex: an unsecured WiFi network).
Other cookie-based attacks involve missetting cookies on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to trick browsers into sending information through unsecured channels. The attackers then use the information to gain unauthorized access to certain websites. It is very important to be careful in choosing the most suitable method of personal information protection.
Tips for safe and responsible browsing, based on cookies.
Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are almost unavoidable. Deactivating cookies will not allow the user access to the most widespread and used sites, including YouTube, Gmail, Yahoo and others.
Here are some tips that can ensure that you browse without worries, but with the help of cookies:
Customize your browser settings regarding cookies to reflect a comfortable level of cookie security for you.
If you don't mind cookies and you are the only person using the computer, you can set long expiration dates for storing browsing history and personal access data.
If you share access to the computer, you may consider setting your browser to delete individual browsing data each time you close the browser. This is an option to access the sites that place cookies and to delete any visit information at the end of the browsing session.
Install and constantly update your antispyware applications.
Many of the spyware detection and prevention applications include detection of attacks on websites. Thus, it prevents the browser from accessing websites that could exploit the vulnerabilities of the browser or download dangerous software.
Make sure your browser is always updated.
Many of the attacks based on cookies are carried out by exploiting the weak points of the old versions of the browsers.
Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and biggest sites on the Internet - local or international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures so that you can surf the Internet with confidence.
Disabling and refusing to receive cookies can make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive/see online advertising.
It is possible to set the browser so that these cookies are no longer accepted or you can set the browser to accept cookies from a specific site. But, for example, if you are not registered using cookies, you will not be able to leave comments.
All modern browsers offer the possibility to change cookie settings. These settings are usually found in the "options" or "preferences" menu of your browser.
To understand these settings, the following links may be useful, otherwise you can use the "help" option of the browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
For the settings of cookies generated by third parties, you can also consult the website:
17.10. Useful Links
If you want to find out more information about cookies and what they are used for, we recommend the following links:
Microsoft Cookies guide
All About Cookies
Waste electrical and electronic equipment (WEEE) can contain dangerous substances that have a negative impact on the environment and human health if they are not collected selectively. Considering the provisions of GEO 195/2005 - regarding environmental protection, GEO 78/2000 - regarding the waste regime, based on the provisions of art. 10 of H.G 448/2005, regarding electrical and electronic equipment waste, customers will have the following in mind: - customers have the obligation not to dispose of electrical and electronic equipment waste (WEEE) as unsorted municipal waste and to selectively collect this WEEE ; - the collection of this waste (WEEE) will be carried out through selective collection points made available to producers by the local public administration authorities which have the obligation according to art.5 paragraph 1) of HG 448 /2005 to separately collect WEEE from private households and to make available to producers the necessary spaces for the establishment of WEEE collection points; - customers can hand over WEEE free of charge at the specified collection points when purchasing a new product from the same category. The symbol indicating that electrical and electronic equipment is subject to separate collection is a wheelie bin marked with two X-shaped lines. This symbol indicates that WEEE should not be mixed with household waste and that they are subject to selective collection.
19.1. The parties are exonerated from liability for defective execution or non-execution of the contract, if this is due to a case of force majeure. Force majeure means any external, unpredictable, absolutely invincible and unavoidable event, the provisions of art. 1351 Civil Code being fully applicable.
19.2. The party invoking the occurrence of force majeure is obliged to notify the other party in writing, within 5 days of the occurrence of the event. The event of force majeure will be confirmed by the act confirming the existence of the case of force majeure issued by the Chamber of Commerce and Industry of Romania.
This Agreement is subject to Romanian law. Any dispute arising from or in connection with this contract, including regarding its conclusion, execution or termination, will be resolved amicably, otherwise it will be submitted for resolution to the materially competent court at the headquarters of SEMPASI INTERNATIONAL S.R.L..